10 Best AI Tools for Ecommerce Marketing in 2024

Have you ever thought about taking your ecommerce business to new heights? The answer comes in using the power of Artificial Intelligence in a world where technology is very important.

Are you ready to change the way your online business works? The best AI tools for Ecommerce, that are changing the way we buy and sell in the digital market are talked about in this blog for e-commerce.

Tools like personalized suggestions and predictive analytics are the key to running a successful online business.

Learn about the new technologies that are taking e-commerce to a whole new level of efficiency and customer satisfaction. Come with us on this trip.

What are AI Ecommerce Tools?

AI Ecommerce Tools are software programs that improve many facets of e-commerce operations by utilizing artificial intelligence technologies.

They can assist online merchants increase sales, improve customer satisfaction, raise conversion rates, and optimize their procedures.

What Are the Benefits Of Using AI Tools For Ecommerce Businesses?

Here are some of the key benefits of using AI Tools for Ecommerce purpose:

✅ Increased Sales: AI can help you make your sales process more efficient by collecting and studying data about your customers to make your sales funnel more personalized.

✅ Personalized Customer Experience: Generative AI services can help e-commerce businesses personalize the customer shopping experience.

✅ Improved Search Results: On e-commerce websites, AI can improve the search experience.

✅ Streamlined Operations: Artificial intelligence (AI) tools can automate boring tasks, reducing costs and increasing efficiency.

✅ Fraud Detection: By examining customer behavior, AI can detect and stop fraudulent activity.

✅ Improved Inventory Management: AI can help you keep track of your goods better.

Best AI Tools For Ecommerce Businesses

Here are the lists of Best AI Tools for Ecommerce businesses:

1. ViSenze (Recommended)

ViSenze is an AI Ecommerce tool, that assists in product discovery and is used by globally recognized retailers such as ASOS, H&M, Rakuten, Zalora, Meesho, DFS, and EyeBuyDirect.

It handles over a billion queries each month, aiding retailers both in physical stores and online. ViSenze’s ecommerce solutions enhance product discovery, inspire customers, and boost performance.

Features of ViSenze

• AI-Powered Visual Search: This feature of ViSenze simplifies the shopping experience by enabling shoppers to find products faster.
• AI-Based Product Recommendations: ViSenze leverages AI to analyze product images and shopper behavior to deliver personalized shopping experiences.
• Smart Data: This feature allows retailers to continually refine their online shopping experience.
• Scalability: ViSenze can effortlessly handle large or multiple product catalogs and accommodate high-traffic events.
• Fast Performance: ViSenze guarantees quick performance in catalog ingestion and in delivering search results or recommendations.

Limitations of ViSenze

• Accuracy: The accuracy of product discovery for ecommerce businesses may not always be perfect.
• Non-Exclusive Rights: ViSenze only provides non-exclusive rights to use their API and services.
• Revocable Rights: The rights provided by ViSenze to use their API and services can be revoked.

ViSenze Reviews and Ratings

• G2: 4 out of 5 stars (2 reviews)
• Capterra: 4.5 out of 5 stars (10 reviews)
• Glassdoor: 4.1 out of 5 stars (129 reviews)

ViSenze Pricing

Unfortunately, ViSenze does not make their pricing information available to the public. They keep it secret to prevent competitors from gaining an advantage and to adjust their price to individual firms based on their unique demands and usage patterns.

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2. Blueshift

Blueshift is a AI tool for ecommerce needs to enhance customer engagement. It’s designed specifically for retail and ecommerce, providing personalized marketing campaigns across various channels.

By collecting and organizing data from your CRM, customer interactions, and customer behavior on your website and app, Blueshift creates comprehensive customer profiles.

Features of Blueshift

• Real-Time Customer Data Platform (CDP): Blueshift collects and organizes customer data from various sources, creating detailed customer profiles and easily accessible segments.
• AI Personalization: Blueshift uses artificial intelligence to customize each message and recommendation for every customer, ensuring they are delivered at the right time and through the right channels.
• Cross-Channel Hub: Blueshift integrates and automates your marketing campaigns across various channels like email, SMS, mobile app, paid marketing, and more, creating a connected customer experience.
• Automated Campaigns: Blueshift sends personalized emails triggered by real-time customer data to encourage purchases.
• Recommendation Recipes: Blueshift automatically pairs customers with the most relevant products.

Limitations of Blueshift

• Customization: There may be limitations to certain customization requests, or they may require assistance from Blueshift’s support team.
• Integration: While Blueshift does offer integration capabilities, some users have suggested that there is room for improvement in this area.
• Customer Support: Some users have expressed that the quality of customer service could be improved.

Blueshift Reviews and Ratings

• G2: 4.4 out of 5 stars (245 reviews)
• Capterra: 4.5 out of 5 (6 reviews)

Blueshift Pricing

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3. LivePerson

LivePerson is a service hosted in the cloud that uses conversational techniques to enhance customer relationships.

It uses AI to interact with customers and automate transactions and payments across various channels. The goal of LivePerson is to assist businesses in creating meaningful and impactful interactions with their customers.

Features of LivePerson

• Conversational Commerce: LivePerson leverages AI to engage customers and automate transactions and payments through popular channels.
• Real-Time Analytics: LivePerson provides real-time analytics and metrics to help businesses understand their customers better.
• AI-Powered Messaging: LivePerson helps businesses answer queries and complete transactions on various platforms like Facebook Messenger, WhatsApp, Apple Business Chat, and SMS.
• Tailored Customer Experience: LivePerson offers a tailor-made solution that businesses can easily adapt for tracking, routing, or reporting.
• Hot Topics Feature: This feature provides data on what customers are talking about, helping businesses understand their customers’ needs and preferences.

Limitations of LivePerson

• Reporting Limitations: Some users have reported limitations with the reporting features.
• Missing Features: Some users have mentioned missing some of the previous features when they transitioned to LivePerson’s chat and messaging platform.
• Customization: Certain customization requests may have limitations or require assistance from LivePerson’s support team.

LivePerson Reviews and Ratings

• G2: 4.2 out of 5 stars (156 reviews)
• Garter: 4.2 out of 5 stars (31 reviews)

LivePerson Pricing

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4. Mixo

Mixo is a AI Ecommerce tool that leverages artificial intelligence to help business owners swiftly set up websites.

It excels in creating sites that are responsive on mobile devices, span multiple pages, and come with added features like SEO, analytics, subscriber management, and custom scripting.

Features of Mixo

• AI-Powered Website Generation: Mixo can create your website in a matter of seconds using artificial intelligence, based on a brief description of your concept.
• Subscriber Management Tools: Mixo comes with integrated tools that help you build strong relationships with your audience.
• Customer Feedback Channels: Mixo allows you to gather customer feedback through various channels like email, surveys, or interviews. This makes it easy to validate product ideas, pre-launch services, or run beta testing programs.
• SEO Tools: Mixo includes SEO tools in all its plans to enhance your website’s visibility on search engines.
• Customizable URLs: Mixo gives users the flexibility to customize the URLs for their sites.

Limitations of Mixo

• No Free Plan: Mixo doesn’t offer a free plan. It only provides a limited free trial.
• Limited Ecommerce Functionalities: Mixo lacks certain ecommerce functionalities, making it unsuitable for users who want to sell products or services.
• No Built-in CRM: Mixo doesn’t come with built-in CRM tools.

Mixo Reviews and Ratings

• G2: 5 out of 5 stars (5 reviews)
• Trust Pilot: 4.8 out of 5 stars (67 reviews)
• Appsumo: 4.3 out of 5 stars (9 reviews)

Mixo Pricing

5. SaleHoo

SaleHoo is an AI Ecommerce tool made in New Zealand, is a comprehensive directory for eCommerce entrepreneurs. It connects users to a vast network of over 8,000 verified global suppliers and a product catalogue of over 2.5 million items.

Since its inception in 2005, SaleHoo has been committed to aiding online sellers in building successful businesses by offering a variety of services, including supplier directories, product sourcing, and eCommerce training.

Features of SaleHoo AI

• Large Supplier Directory: SaleHoo offers a directory of over 8,000 verified suppliers, simplifying the process of finding trustworthy sources for eCommerce sellers.
• Product Selection: SaleHoo boasts a catalogue of over 2.5 million products, providing a diverse range of options for businesses.
• Training Courses: SaleHoo provides eCommerce training courses that are easy to understand, offering valuable knowledge for budding entrepreneurs.
• Customer Support: SaleHoo ensures round-the-clock customer support, providing assistance whenever required.
• Dropship to Wholesale System: SaleHoo provides a 3-phase system designed to significantly increase online store revenue.

Limitations of SaleHoo AI

• Limited Options for Smaller Countries: There may be fewer supplier options for countries with smaller volumes.
• Limited Software Functionality: The software’s functionality is primarily restricted to product and keyword research.
• Dependent on External Factors: The success of an eCommerce business on SaleHoo can be affected by external factors such as market saturation and competition.

SaleHoo AI Reviews and Ratings

• G2: 4.4 out of 5 stars (35 reviews)
• Capterra: 4.6 out of 5 stars (6 reviews)
• TrustPilot: 4.1 out of 5 stars (444 reviews)

SaleHoo AI Pricing

6.Brandwatch

Brandwatch is an AI tool for ecommerce that specializes in the analysis and monitoring of social media data, providing valuable insights for businesses.

This tool is specifically designed to gather online reviews for e-commerce products, locations, apps, and company reviews in a targeted manner, pulling data from public URLs as needed.

Features of Brandwatch

• Multilingual Coverage: It can analyze data from 90 million sources across 27 languages.
• Search Operators: Businesses can easily find mentions of their brand or specific keywords on social media.
• Workflow: It offers features for engagement, monitoring, and workflow.
• Unlimited Users: There is no limit to the number of users who can access the platform.
• Continuous Innovation: The platform is constantly updated to provide the best possible service.

Limitations of Brandwatch

• Customer Support: Customer support has a score of 7.9 out of 10, suggesting there may be room for improvement.
• Value for Money: With a score of 7.9 out of 10 for value for money, some users may not find it cost-effective.
• Volume Expectation: Brandwatch is more affordable for clients who need comprehensive coverage, but not necessarily unlimited mentions…

Brandwatch Reviews and Ratings

• G2: 4.4/5 (573 reviews)
• Capterra: 4.2/5 (224 reviews)
• Glassdoor: 3.2/5 (552 reviews)

Brandwatch Pricing

7. Prisync

Prisync is a Ecommerce solution that provides online retailers with the ability to optimize their pricing strategies. It does this by gathering data on the pricing and stock levels of competitors, and presenting this information in a user-friendly dashboard.

This gives businesses the insights they need to see how their prices compare to their competitors and make necessary adjustments.

Features of Prisync AI

• Competitor Price Monitoring: This feature allows Prisync to keep an eye on the prices set by competitors and present them in a unified dashboard.
• Stock Availability Monitoring: Prisync also monitors the stock levels of competitors’ products.
• Dynamic Pricing Engine: This feature enables automatic price changes based on certain conditions.
• Product Variant Price Tracking: Prisync has the ability to monitor the prices of different versions of a product.
• Marketplace Data Tracking: It can gather pricing data from a variety of marketplaces.

Limitations of Prisync AI

• Difficulty Tracking Large Product Range: It can be difficult to track prices for a large range of products.
• Case-Sensitive Model Numbers: The system may get confused with model numbers in different cases.
• Dependent on Competitors’ Pricing: The effectiveness of Prisync can be limited if competitors do not update their prices regularly.

Prisync AI Reviews and Ratings

• G2: 4.7 out of 5 stars (128 reviews)
• Capterra: 4.8 out of 5 stars (129 reviews)
• TrustPilot: 4.8 out of 5 stars (93 reviews)

Prisync AI Pricing

8. Clerk.io

Clerk.io is a platform that uses ai to personalize e-commerce experiences. It assists businesses in understanding customer behaviors, trends, and transaction histories, which helps in enhancing their online presence.

The platform is engineered to enhance personalization and relevance throughout the customer journey, thereby automatically increasing sales across various channels like site search, product recommendations, emails, social media, and ads.

Features Of Clerk.io

• Visitor Behavior Monitoring: Clerk.io keeps track of the activities of visitors on websites and online stores.
• Targeting: Clerk.io has the capability to target website visitors based on their behavioral patterns.
• Personalization Recommendation: Clerk.io suggests products based on the customer’s order history and online behavior.
• Search: Clerk.io enhances search results based on the user’s role or the availability of inventory.
• Product Recommendations: Clerk.io offers tools to automatically suggest products to a customer based on their browsing or purchasing history.

Limitations Of Clerk.io

• Integration Issues: Some users have encountered challenges while integrating Clerk.io with other platforms such as Magento 2.
• Dependence on User Behavior: The success of Clerk.io’s recommendations is dependent on the accuracy and completeness of user behavior data.
• Potential Privacy Concerns: Like any platform that collects and analyzes user behavior data, there may be potential privacy concerns for customers.

Clerk.io Reviews and Ratings

• G2: 4.8 out of 5 stars (121 reviews)
• Capterra: 4.7 out of 5 stars (19 reviews)
• TrustPilot: 4.3 out of 5 stars (557 reviews)

Clerk.io Pricing

Clerk.io’s pricing structure is flexible enough to accommodate a range of requirements, thanks to its usage-based tiers and modular features.

9. Phrasee

Phrasee for Ecommerce is a sophisticated tool that refines and personalizes the language used in marketing messages.

It utilizes artificial intelligence (AI) to create copy that sounds like it was written by a human, connects with your audience, and prompts action.

Features of Phrasee

• AI-Powered Copywriting: Phrasee uses cutting-edge AI technology to create marketing copy that is in line with your brand’s tone and is fine-tuned for your target audience.
• Brand Voice Modeling: Phrasee can learn and emulate your brand’s unique voice, ensuring a consistent tone across all marketing channels.
• Performance Tracking: Phrasee provides comprehensive analytics on the effectiveness of your AI-created copy, enabling you to make informed decisions.
• Multichannel Capabilities: Phrasee can create copy for a variety of marketing channels, including email, social media, and the web.
• Personalization: Phrasee’s AI technology can adapt copy to individual users, boosting engagement and conversion rates.

Limitations of Phrasee

• Technological Costs: The expenses associated with deploying and maintaining an AI-powered tool like Phrasee can be high, especially for smaller businesses.
• Data Privacy: Customers may be reluctant to share the personal data required for personalization.
• Dependency on Quality Data: The efficiency of Phrasee’s AI algorithms relies on the quality and volume of data it has to learn from.

Phrasee Reviews and Ratings

• G2: 4.4 out of 5 stars (22 reviews)
• Capterra: 4 out of 5 stars (1 reviews)
• Glassdoor: 4.4 out of 5 stars (38 reviews)

Phrasee Pricing

Note: Phrasee offers flexible enterprise AI pricing for their AI content platform. The pricing, which is billed once a year, is based on the specific needs of your team.

Get more information from Phrasee’s sales team. In addition to personalization, data reports, content creation and optimization, and more, it has these benefits.

10. DataRobot

DataRobot is a software solution that enables predictive analysis. It’s used by a variety of professionals, including business analysts, executives, IT professionals, and data scientists.

The platform offers a high level of automation, simplifying machine learning tasks. It streamlines the processes involved in the machine learning modeling lifecycle, enabling the creation of highly accurate predictive models in a faster and easier way.

Features of DataRobot

• Enterprise Security Integrations: DataRobot ensures the protection of your data with its robust security measures.
• Numerous Database Certifications: The software is compatible with a wide range of databases.
• Distributed Architecture: DataRobot’s distributed architecture allows it to run multiple experiments at the same time, significantly reducing the time required to complete data science projects.
• Automated Machine Learning: DataRobot simplifies the machine learning process by automating it, making it accessible even to users without coding knowledge.
• Data Accuracy: The platform prioritizes the accuracy of its predictive models, ensuring reliable results.

Limitations of DataRobot

• Sensitive Data: The use of patient data is highly sensitive, which limits the use cases that can be experimented on and deployed to DataRobot.
• Compliance Measures: Some organizations may not be able to use it for certain applications without more guarantees and clearer compliance measures.
• Cost: Despite the powerful platform that DataRobot provides, the cost may be prohibitive for some organizations.

DataRobot Reviews and Ratings

• G2: 4.4 out of 5 stars (26 reviews)
• Capterra: 5 out of 5 stars (4 reviews)
• Garter: 4 out of 5 stars (3 reviews)

DataRobot Pricing

Although DataRobot does not publicly provide their precise pricing structure, you can schedule a demo to learn more.

How to Choose the Best AI Tools for Ecommerce?

The best AI tools for eCommerce business will rely on your needs and objectives. Here are some key factors to keep in mind while selecting AI Tools For eCommerce businesses:

• Understand Your Needs: Determine which parts of your eCommerce business could use automation or AI improvement. This could be anything from sales and customer service to marketing and keeping track of supplies.
• Features and Functionality: Look for AI tools with features and functions that are in line with your needs. For example, if you need help with customer service, you might want to look into AI tools that offer chatbots or automated answers to customer questions.
• Ease of Use: The tool should be simple to use and simple to connect to other systems you already have. It shouldn’t take a lot of technical know-how to set up and use.
• Scalability: Your AI tool should be able to scale with your business as it grows. It needs to be able to handle more data and more complicated tasks.
• Cost: Check your spending plan. Some AI tools have more advanced features, but they might cost more. Compare the price to the possible return on investment.
• Examining Reviews and Reputation: Read reviews and ask others for suggestions. The tool’s name in the market can tell you a lot about how reliable and useful it is.
• Offers of Trial Periods and Demos: A lot of companies that make AI tools offer trial periods or demos. Take advantage of this chance to test the tool and determine whether it meets your business needs.

Conclusion

In the end, this detailed guide has shown you the best AI tools for Ecommerce businesses, each one designed to meet specific goals and perform specific tasks.

There is a tool for every part of e-commerce, from ViSenze’s visual commerce to LivePerson’s conversational commerce platform and DataRobot’s prediction modeling.

There are many perks to using these tools, such as personalized suggestions, easier operations, and better search results.

You can make a smart choice if you know what your business needs and think about benefits, scalability, and cost. From these many choices, you can now use AI to improve your online store.